This Refund & Cancellation Policy outlines the rules and conditions for refunds and cancellations related to the Royal X Casino Game. By using this platform, you agree to the terms mentioned below.
2. No Cancellation After Use
Once a user has started playing games or used any paid feature, cancellation is not allowed. All transactions are considered final after usage.
3. Refund Policy
- All deposits made in the game are non-refundable.
- Refunds will only be considered in case of technical errors or duplicate transactions.
- Users must contact support within 24 hours of the issue.
4. Withdrawal Rules
- Users can withdraw their earnings according to the app’s withdrawal policies.
- Withdrawal requests may take 1–5 working days to process.
- Valid account details are required for successful transactions.
5. Failed Transactions
If a payment fails but the amount is deducted, it may be automatically refunded within a few business days. Users should wait and check their payment method before contacting support.
6. Account Responsibility
Users are responsible for maintaining their account security. Refunds will not be provided for losses due to:
- Sharing account details
- Unauthorized access
- User negligence
7. Policy Changes
Royal X Casino reserves the right to update or modify this policy at any time without prior notice.
8. Contact Support
For any refund or cancellation requests, users should contact the official support team through the app or website.